Human Factors Consulting

What is human centered design, and why should it be your company’s business strategy?

Human centered design is about people… All people.

We are all consumers. And as consumers, we face problems each day that we need products and services to help solve. If our needs aren’t at the forefront of the design process, things can go very wrong.

Human centered businesses don’t create products that they think people need. They create products that they know people need. They eliminate problems and make life easier for people.

How can human factors consulting help your company succeed?

When you really think about it, business success isn’t driven by developing and delivering new technologies. Just because something is new or cutting-edge doesn’t mean that it will actually help people. True business success is driven by the people you develop products and services for. It’s driven by the real problems you’re solving.

If your company isn’t using human centered design methodologies when designing products or services, there’s a good chance that your innovations will fail. No one wants that.

By working with a human factors consulting firm like us, your company will move beyond a typical business setup to become a team that’s focused on user experience as much as individual responsibilities.

We specialize in:

Human centered design and business strategy
Defining users versus stakeholders
Creating project plans
Understanding your users and their data
Running focus groups
Needs to design requirements
What and how to measure
Personas
Journey maps
Task analysis
User testing and developing your protocols
Conducting formative versus summative
Drafting testing plans
Drafting the formative, summative and results plans
Crafting Human Factors Engineering Reports

… And much more!

Companies like our clients NASA, Oculus, and Jacobs are already using human centered design as their business strategies. So are Nike, Apple, IKEA, Samsung, BMW and so many more. Don’t you think it’s time for your business to get on board?

 

Our Better Business By Design™ model helps businesses thrive.

Human centered design is deeply rooted in the sciences of human factors, engineering, ergonomics and cognitive psychology. Our Better Business By Design™ model will help your company focus on building environments, products and services that meet people’s needs. By truly understanding how people interact with their environments and their expectations, you can improve user experience and acceptance outcomes while reducing the risk of injuries.

Organizations that place human centered design at the center of their corporate strategies grow faster, have higher margins than their competitors, and have a higher user acceptance. They also have increased employee engagement and are more likely to attract and retain talent.

 

Sophic Synergistics Human Factors Model

People

Who are the people that will be using your product, service or process? What are their goals?

Environments

What is located within your users’ immediate physical environment?

Tasks

What tasks will your users be required to complete with your
product or technology?

Our model focuses on good design by considering people, environments and tasks.

If you’re bringing a new or non-traditional product or service to market, human centered design is key. The challenge from the start is that users won’t know how to interact with what you’re offering them. They may not even understand why they would need it. But if your design naturally informs people through how it looks, feels and responds to their interaction, there’s a good chance that they’ll not only want to buy it, but they’ll also want to promote it. And that means market success!